List a newsletter's subscriber insights Run in API Explorer

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MCP server URL

https://api-reference.usecommune.dev/mcp

Standard setup for AI tools providing an mcp.json file

mcp.json 
{
  "REST API MCP server": {
    "url": "https://api-reference.usecommune.dev/mcp"
  }
}
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GET /newsletters/{newsletter}/insights
Api key Oauth2

Per subscriber engagement scoring. Each row blends what a reader did in the newsletter's community with what its email provider reported about them, carries a fourteen day over fourteen day velocity, and lands on a lifecycle status. This is what a CRM or a re engagement automation reads.

Scores are recomputed by a scheduled pass rather than at read time, so a row is only as fresh as the last pass, and last_action_at can be newer than the score that reflects it.

Only people with a Commune account are scored. Someone the newsletter knows only as an email address has no row here rather than a zero score, so the size of this collection is not the size of the audience.

status is assigned by rank within the newsletter rather than by an absolute score, so it moves when the people around a reader move even if that reader did nothing.

Ordered by total_score descending, so the first page is the newsletter's most engaged readers. Needs insights: read, and is one of the reads Commune may put behind a plan: a credential whose newsletter is not entitled answers 402.

?expand=subscriber saves a request per reader. Each insight's subscriber is a reference by default, and acting on the list (say, emailing the readers who are cooling off) would otherwise mean one GET /subscribers/{subscriber} per row. Expanded, every row carries the full Subscriber, the same object that operation returns, including email and status, in this one response. Accepted paths are newsletter and subscriber.

Expanding subscriber puts email addresses in the response, so it also needs audience: read on this newsletter. A credential that holds insights: read without it is refused with 403 insufficient_scope, param set to expand, and allowed_values listing what it may expand instead; it is never handed references in place of the subscribers it asked for. A response that expands subscriber counts against the audience rate limit budget and is recorded in Commune's audit log, like any other read of subscribers.

Headers

  • Commune-Version string

    The contract version this request is written against. Every version published so far is a release date (YYYY-MM-DD), which is why the examples look like one, but the value is an opaque identifier: match it against the versions this API publishes rather than parsing it, because a future one may not be only a date. An unknown value answers 400 with invalid_version.

    Omitting the header pins the request to the version that was current when the API key was issued, so an integration keeps working when a newer version ships.

    Minimum length is 1.

Path parameters

  • newsletter string Required

    The newsletter's id (a UUID) or its handle. A handle is unique across Commune and is the identifier its public web profile uses, so it is the one to hardcode in an integration.

Query parameters

  • cursor string

    The pagination.next_cursor value from the previous page. Omit it to read the first page. A cursor is opaque, is only valid for the same operation with the same filters, and is not a durable identifier.

    Maximum length is 512.

  • limit integer

    How many items to return in this page. This is a page size, not an offset. Fewer items than requested may come back and that does not mean the collection is exhausted, only an absent next_cursor does.

    Minimum value is 1, maximum value is 100. Default value is 20.

  • expand string

    Comma-separated list of relationship paths to inline in the response. Unexpanded relationships are returned as a reference object carrying only id and object. Each operation documents the paths it accepts, and an unknown path answers 400. Nested paths use a dot, for example article.newsletter.

  • fields string

    Comma-separated allow-list of top level properties to return on each object, so a client can trim a response it does not need in full. id and object are always returned. An unknown property name answers 400. Properties omitted by an operation, such as content on any article list, cannot be brought back with fields.

  • status string

    Return only subscribers in this lifecycle status. Repeat the parameter to accept several.

    Values are superfan, engaged, reader, or dormant.

  • velocity string

    Return only subscribers whose engagement is moving this way. Repeat the parameter to accept several.

    Values are rising, cooling, or steady.

Responses

  • 200 application/json

    A page of subscriber insights, highest scoring first.

    Hide response attributes Show response attributes object
    • object string Required

      Always list, so a response is self describing.

      Value is list.

    • pagination object Required

      Cursor pagination state. Commune never exposes an offset or a page number: a collection is a moving window, and an offset silently skips or repeats items when the window shifts between two requests.

      Additional properties are NOT allowed.

      Hide pagination attributes Show pagination attributes object
      • has_more boolean Required

        Whether another page exists. When false, next_cursor is null.

      • next_cursor string | null Required

        Pass this back as ?cursor= to read the next page. null on the last page. Opaque, and valid only for the same operation with the same filters.

    • data array[object]

      This page of scored readers, highest total_score first. Only people with a Commune account are scored, so somebody the newsletter knows only as an address has no entry at all rather than an entry scoring zero, and the length of this collection is not the size of the audience. Scores come from a scheduled pass rather than from read time, so last_action_at can be newer than the scores beside it, and status is assigned by rank within the newsletter, so it moves when the people around a reader move.

      Hide data attributes Show data attributes object

      One reader's engagement with one newsletter, scored across both the email and the community. Recomputed on a schedule, not at read time.

      Scores have no unit and no ceiling. They are sums of weighted actions, so they are meaningful ranked against each other inside one newsletter and meaningless compared between two.

      • object string Required

        Always subscriber_insight.

        Value is subscriber_insight.

      • newsletter object | null Required

        The newsletter the reader is scored against. A Ref unless newsletter is named in ?expand=.

        One of:
        Ref object | null Newsletter object
      • subscriber object | null Required

        The scored reader's membership of this newsletter. A Ref unless subscriber is named in ?expand=, and then the full Subscriber, email and status included, exactly as GET /subscribers/{subscriber} returns it. Expanding it needs audience: read as well as insights: read, because it puts an email address in the response. Scoring is attributed to a Commune account, so this is always a subscriber who has one.

        One of:
        Ref object | null Subscriber object
      • total_score integer Required

        The blended lifetime score, and the field this collection is ordered by. It is community_score plus esp_score.

        Minimum value is 0.

      • community_score integer Required

        The part of the score earned on Commune: reading, liking, highlighting, replying and sharing.

        Minimum value is 0.

      • esp_score integer Required

        The part of the score earned in the inbox, from what the newsletter's email provider reported. Always 0 for a commune newsletter, whose email signal arrives through the send pipeline instead.

        Minimum value is 0.

      • t1_score integer Required

        Points earned in the last fourteen days.

        Minimum value is 0.

      • t2_score integer Required

        Points earned in the fourteen days before those. velocity is the comparison of t1_score against this.

        Minimum value is 0.

      • velocity string Required

        Which way a reader's engagement is moving, from the last fourteen days against the fourteen before them. steady also covers a reader with no activity in either window, so read it with status, where that reader is dormant.

        Values are rising, cooling, or steady.

      • status string Required

        Where a reader sits in the newsletter's engagement ladder, from dormant at the bottom to superfan at the top.

        Assigned by rank inside the newsletter rather than against an absolute score, so it is a statement about this audience and never comparable between two newsletters. It also means a reader can move without doing anything, because the people around them moved.

        Values are superfan, engaged, reader, or dormant.

      • share_points integer Required

        The part of total_score earned by putting the newsletter in front of someone else rather than by consuming it. The signal a referral programme wants.

        Minimum value is 0.

      • last_action_at string(date-time) | null

        When this reader last did anything that earned points. May be newer than the scores beside it, because the scores are recomputed on a schedule and this is the raw event time. null for a reader who has never acted.

      • synced_to_esp_at string(date-time) | null

        When Commune last wrote this reader's status back to the newsletter's email provider, so the creator can segment on it there. null when it has never been synced, and always null for a newsletter with no provider to sync to.
  • 400 application/json

    The request was malformed, and the same request will fail the same way until it is changed. param names the parameter or header at fault when there is exactly one, and allowed_values lists what it accepts when that is a finite set. The code is bad_request for every case below except the last.

    • A query parameter: one the operation does not have, a value outside its set, range or format (an unparseable cursor, an unknown expand path or fields name, an identifier that is not a UUID), or a required one left out, such as q on a search or newsletter when the credential reaches more than one.
    • The request body: not JSON, not the shape the operation reads, a property it does not write, or a value of the wrong type, length or format. param is absent here, since the body is not a parameter, and the message names the property.
    • The Idempotency-Key header, on an operation that changes something: missing, or a value this API will not store.
    • An unrecognised Commune-Version, which answers with its own code, invalid_version, because it is never fixed by changing the body.
    Hide response attribute Show response attribute object
    • error object Required

      Additional properties are NOT allowed.

      Hide error attributes Show error attributes object
      • code string Required

        The stable, machine readable reason a request failed. New codes may be added in a minor version, so treat an unrecognised code as a generic failure of its HTTP status class.

        Two of these share a status with a neighbour and exist because what a caller does next is different. invalid_version is a 400 that is never fixed by changing the request body. not_commune_newsletter is a 422 that is never fixed by changing the request at all: it says the newsletter's articles are published somewhere else and mirrored into Commune afterwards, so Commune cannot write one. Its page at https://usecommune.dev/errors/not_commune_newsletter, like every code's, is its docs_url, and it covers moving a newsletter onto Commune's own publishing, which is the only thing that resolves it.

        Values are bad_request, invalid_version, unauthorized, forbidden, insufficient_scope, payment_required, not_found, conflict, unprocessable, not_commune_newsletter, rate_limited, internal_error, or service_unavailable.

      • message string Required

        A human readable sentence describing what went wrong. Written for a developer reading a log, not for an end user. Do not branch on it, branch on code.

      • param string

        The query, path or body parameter the error is attributed to, when the error is attributable to exactly one. Absent otherwise.

      • allowed_values array[string]

        Everything param would have accepted, when what it accepts is a finite set. Absent when it is not: a cursor, an identifier or a numeric range has nothing to enumerate, and an empty array would read as "nothing is allowed".

        It repeats what message says in prose, so a caller can correct a request from this one response: the array is what a program branches on, the sentence is what a person or a model reads.

        On an unknown parameter name rather than an unknown value, this carries the parameter names the operation does accept, since that is the set the caller has to pick from.

        On an insufficient_scope failure there is usually no parameter at fault and param is absent, and this carries the one permission that was needed, written the way the permission table writes it, such as content: read. The exception is a credential that may call the operation but not with one value of a parameter, such as ?expand=subscriber on listNewsletterInsights without audience: read: then param names the parameter and this carries the values this credential may send instead.

      • request_id string

        Identifier for this request, echoed in the Commune-Request-Id response header. Quote it in support requests.

      • docs_url string(uri)

        Link to the documentation for this error code: always https://usecommune.dev/errors/ followed by the code, a page on what the code means, what usually causes it and how to fix it.
  • 401 application/json

    No credential was presented, or it is malformed, unknown, revoked or expired, or it is an access token minted for a different audience.

    Every one of these answers identically, down to the wording and the headers, so a refusal never confirms that a string was once real.

    Hide headers attribute Show headers attribute
    • WWW-Authenticate string

      The authentication scheme this API accepts, and where to find out how to get a credential for it. Always Bearer realm="Commune API", resource_metadata="https://api.usecommune.com/.well-known/oauth-protected-resource".

      resource_metadata is the RFC 9728 pointer to this API's protected resource metadata, which names the authorization server an OAuth client should send its user to. A client holding an API key can ignore it. The header carries no error parameter, not even error="invalid_token", because it describes what this API accepts rather than what was wrong with the credential sent, and the reasons above are deliberately indistinguishable.

      There is no second scheme and no query-parameter fallback, because a credential that can travel in a URL ends up in access logs and referer headers.

    Hide response attribute Show response attribute object
    • error object Required

      Additional properties are NOT allowed.

      Hide error attributes Show error attributes object
      • code string Required

        The stable, machine readable reason a request failed. New codes may be added in a minor version, so treat an unrecognised code as a generic failure of its HTTP status class.

        Two of these share a status with a neighbour and exist because what a caller does next is different. invalid_version is a 400 that is never fixed by changing the request body. not_commune_newsletter is a 422 that is never fixed by changing the request at all: it says the newsletter's articles are published somewhere else and mirrored into Commune afterwards, so Commune cannot write one. Its page at https://usecommune.dev/errors/not_commune_newsletter, like every code's, is its docs_url, and it covers moving a newsletter onto Commune's own publishing, which is the only thing that resolves it.

        Values are bad_request, invalid_version, unauthorized, forbidden, insufficient_scope, payment_required, not_found, conflict, unprocessable, not_commune_newsletter, rate_limited, internal_error, or service_unavailable.

      • message string Required

        A human readable sentence describing what went wrong. Written for a developer reading a log, not for an end user. Do not branch on it, branch on code.

      • param string

        The query, path or body parameter the error is attributed to, when the error is attributable to exactly one. Absent otherwise.

      • allowed_values array[string]

        Everything param would have accepted, when what it accepts is a finite set. Absent when it is not: a cursor, an identifier or a numeric range has nothing to enumerate, and an empty array would read as "nothing is allowed".

        It repeats what message says in prose, so a caller can correct a request from this one response: the array is what a program branches on, the sentence is what a person or a model reads.

        On an unknown parameter name rather than an unknown value, this carries the parameter names the operation does accept, since that is the set the caller has to pick from.

        On an insufficient_scope failure there is usually no parameter at fault and param is absent, and this carries the one permission that was needed, written the way the permission table writes it, such as content: read. The exception is a credential that may call the operation but not with one value of a parameter, such as ?expand=subscriber on listNewsletterInsights without audience: read: then param names the parameter and this carries the values this credential may send instead.

      • request_id string

        Identifier for this request, echoed in the Commune-Request-Id response header. Quote it in support requests.

      • docs_url string(uri)

        Link to the documentation for this error code: always https://usecommune.dev/errors/ followed by the code, a page on what the code means, what usually causes it and how to fix it.
  • 402 application/json

    The credential is allowed to do this but the newsletter's plan does not include it.

    Two surfaces can answer it: insights, the engagement and metrics operations, which are the only reads Commune reserves the right to meter, and writing, every operation that changes something.

    Every other read stays free on every plan, so a credential refused at one of these can still read everything else. The body names the plan the newsletter is on and the plans that would work.

    One refusal is a feature of the paid plan rather than a charge for API access, and it answers whatever is metered: a newsletter whose plan does not include it may have one automation active at a time, so POST /automations/{automation}/activate is refused while another is running. That one is also the only 402 a client can clear on its own, by pausing the automation that is running.

    This status is predictable and should not be how you discover it. GET /newsletters/{newsletter}/entitlements answers the same question in advance, carrying the same plan list this puts in allowed_values and the same sentence it puts in message. Read it once at the start of a run rather than finding out in the middle of one.

    Hide response attribute Show response attribute object
    • error object Required

      Additional properties are NOT allowed.

      Hide error attributes Show error attributes object
      • code string Required

        The stable, machine readable reason a request failed. New codes may be added in a minor version, so treat an unrecognised code as a generic failure of its HTTP status class.

        Two of these share a status with a neighbour and exist because what a caller does next is different. invalid_version is a 400 that is never fixed by changing the request body. not_commune_newsletter is a 422 that is never fixed by changing the request at all: it says the newsletter's articles are published somewhere else and mirrored into Commune afterwards, so Commune cannot write one. Its page at https://usecommune.dev/errors/not_commune_newsletter, like every code's, is its docs_url, and it covers moving a newsletter onto Commune's own publishing, which is the only thing that resolves it.

        Values are bad_request, invalid_version, unauthorized, forbidden, insufficient_scope, payment_required, not_found, conflict, unprocessable, not_commune_newsletter, rate_limited, internal_error, or service_unavailable.

      • message string Required

        A human readable sentence describing what went wrong. Written for a developer reading a log, not for an end user. Do not branch on it, branch on code.

      • param string

        The query, path or body parameter the error is attributed to, when the error is attributable to exactly one. Absent otherwise.

      • allowed_values array[string]

        Everything param would have accepted, when what it accepts is a finite set. Absent when it is not: a cursor, an identifier or a numeric range has nothing to enumerate, and an empty array would read as "nothing is allowed".

        It repeats what message says in prose, so a caller can correct a request from this one response: the array is what a program branches on, the sentence is what a person or a model reads.

        On an unknown parameter name rather than an unknown value, this carries the parameter names the operation does accept, since that is the set the caller has to pick from.

        On an insufficient_scope failure there is usually no parameter at fault and param is absent, and this carries the one permission that was needed, written the way the permission table writes it, such as content: read. The exception is a credential that may call the operation but not with one value of a parameter, such as ?expand=subscriber on listNewsletterInsights without audience: read: then param names the parameter and this carries the values this credential may send instead.

      • request_id string

        Identifier for this request, echoed in the Commune-Request-Id response header. Quote it in support requests.

      • docs_url string(uri)

        Link to the documentation for this error code: always https://usecommune.dev/errors/ followed by the code, a page on what the code means, what usually causes it and how to fix it.
  • 403 application/json

    The credential is valid but is not allowed to do this. Two codes answer with this status, and error.code says which.

    insufficient_scope: it does not hold the permission. The operation needs, say, audience: read on the newsletter addressed, and this credential holds less than that there. allowed_values carries the permission that was needed, and the message says what the credential does hold on that newsletter, because a credential granted the wrong family and a credential belonging to somebody whose standing on the team has narrowed look identical without it. The answer can differ per newsletter: the same credential may be allowed here and refused on the next one it reaches.

    The same code answers an operation that needs the account permission from a credential that does not carry it. That permission is about the person a credential belongs to rather than about any newsletter, so nothing granted on a newsletter adds up to it. It is granted on the credential itself, when a key is minted or when an authorization asks for account:read.

    And it answers a parameter the credential may send, but not with the value it sent: a filter a credential holding only read permissions may not use, or an expand path whose rows need a permission the operation does not. param names the parameter, and allowed_values carries what this credential may send instead, or is absent when it may send nothing there at all.

    forbidden: it may not act here at all. Either the credential does not reach the newsletter addressed, because it was never granted it or because the person it belongs to can no longer act on it, or it reaches no newsletter at all; param is newsletter, and GET /newsletters lists the ones it does reach. Or, on DELETE /api-keys/{key}, the credential named belongs to somebody else. Neither carries allowed_values, because there is no value to send instead.

    Hide response attribute Show response attribute object
    • error object Required

      Additional properties are NOT allowed.

      Hide error attributes Show error attributes object
      • code string Required

        The stable, machine readable reason a request failed. New codes may be added in a minor version, so treat an unrecognised code as a generic failure of its HTTP status class.

        Two of these share a status with a neighbour and exist because what a caller does next is different. invalid_version is a 400 that is never fixed by changing the request body. not_commune_newsletter is a 422 that is never fixed by changing the request at all: it says the newsletter's articles are published somewhere else and mirrored into Commune afterwards, so Commune cannot write one. Its page at https://usecommune.dev/errors/not_commune_newsletter, like every code's, is its docs_url, and it covers moving a newsletter onto Commune's own publishing, which is the only thing that resolves it.

        Values are bad_request, invalid_version, unauthorized, forbidden, insufficient_scope, payment_required, not_found, conflict, unprocessable, not_commune_newsletter, rate_limited, internal_error, or service_unavailable.

      • message string Required

        A human readable sentence describing what went wrong. Written for a developer reading a log, not for an end user. Do not branch on it, branch on code.

      • param string

        The query, path or body parameter the error is attributed to, when the error is attributable to exactly one. Absent otherwise.

      • allowed_values array[string]

        Everything param would have accepted, when what it accepts is a finite set. Absent when it is not: a cursor, an identifier or a numeric range has nothing to enumerate, and an empty array would read as "nothing is allowed".

        It repeats what message says in prose, so a caller can correct a request from this one response: the array is what a program branches on, the sentence is what a person or a model reads.

        On an unknown parameter name rather than an unknown value, this carries the parameter names the operation does accept, since that is the set the caller has to pick from.

        On an insufficient_scope failure there is usually no parameter at fault and param is absent, and this carries the one permission that was needed, written the way the permission table writes it, such as content: read. The exception is a credential that may call the operation but not with one value of a parameter, such as ?expand=subscriber on listNewsletterInsights without audience: read: then param names the parameter and this carries the values this credential may send instead.

      • request_id string

        Identifier for this request, echoed in the Commune-Request-Id response header. Quote it in support requests.

      • docs_url string(uri)

        Link to the documentation for this error code: always https://usecommune.dev/errors/ followed by the code, a page on what the code means, what usually causes it and how to fix it.
  • 404 application/json

    No such resource, or the key is not allowed to know that it exists. Commune answers 404 rather than 403 where distinguishing the two would leak the existence of private content.

    Hide response attribute Show response attribute object
    • error object Required

      Additional properties are NOT allowed.

      Hide error attributes Show error attributes object
      • code string Required

        The stable, machine readable reason a request failed. New codes may be added in a minor version, so treat an unrecognised code as a generic failure of its HTTP status class.

        Two of these share a status with a neighbour and exist because what a caller does next is different. invalid_version is a 400 that is never fixed by changing the request body. not_commune_newsletter is a 422 that is never fixed by changing the request at all: it says the newsletter's articles are published somewhere else and mirrored into Commune afterwards, so Commune cannot write one. Its page at https://usecommune.dev/errors/not_commune_newsletter, like every code's, is its docs_url, and it covers moving a newsletter onto Commune's own publishing, which is the only thing that resolves it.

        Values are bad_request, invalid_version, unauthorized, forbidden, insufficient_scope, payment_required, not_found, conflict, unprocessable, not_commune_newsletter, rate_limited, internal_error, or service_unavailable.

      • message string Required

        A human readable sentence describing what went wrong. Written for a developer reading a log, not for an end user. Do not branch on it, branch on code.

      • param string

        The query, path or body parameter the error is attributed to, when the error is attributable to exactly one. Absent otherwise.

      • allowed_values array[string]

        Everything param would have accepted, when what it accepts is a finite set. Absent when it is not: a cursor, an identifier or a numeric range has nothing to enumerate, and an empty array would read as "nothing is allowed".

        It repeats what message says in prose, so a caller can correct a request from this one response: the array is what a program branches on, the sentence is what a person or a model reads.

        On an unknown parameter name rather than an unknown value, this carries the parameter names the operation does accept, since that is the set the caller has to pick from.

        On an insufficient_scope failure there is usually no parameter at fault and param is absent, and this carries the one permission that was needed, written the way the permission table writes it, such as content: read. The exception is a credential that may call the operation but not with one value of a parameter, such as ?expand=subscriber on listNewsletterInsights without audience: read: then param names the parameter and this carries the values this credential may send instead.

      • request_id string

        Identifier for this request, echoed in the Commune-Request-Id response header. Quote it in support requests.

      • docs_url string(uri)

        Link to the documentation for this error code: always https://usecommune.dev/errors/ followed by the code, a page on what the code means, what usually causes it and how to fix it.
  • 429 application/json

    Too many requests. Back off and retry after the interval named by the Retry-After response header.

    One of the budgets in RateLimit-Policy ran out, and the RateLimit-* headers on this response say which and when it resets.

    Hide headers attribute Show headers attribute
    • Retry-After integer

      Seconds to wait before retrying.

      Minimum value is 1.

    Hide response attribute Show response attribute object
    • error object Required

      Additional properties are NOT allowed.

      Hide error attributes Show error attributes object
      • code string Required

        The stable, machine readable reason a request failed. New codes may be added in a minor version, so treat an unrecognised code as a generic failure of its HTTP status class.

        Two of these share a status with a neighbour and exist because what a caller does next is different. invalid_version is a 400 that is never fixed by changing the request body. not_commune_newsletter is a 422 that is never fixed by changing the request at all: it says the newsletter's articles are published somewhere else and mirrored into Commune afterwards, so Commune cannot write one. Its page at https://usecommune.dev/errors/not_commune_newsletter, like every code's, is its docs_url, and it covers moving a newsletter onto Commune's own publishing, which is the only thing that resolves it.

        Values are bad_request, invalid_version, unauthorized, forbidden, insufficient_scope, payment_required, not_found, conflict, unprocessable, not_commune_newsletter, rate_limited, internal_error, or service_unavailable.

      • message string Required

        A human readable sentence describing what went wrong. Written for a developer reading a log, not for an end user. Do not branch on it, branch on code.

      • param string

        The query, path or body parameter the error is attributed to, when the error is attributable to exactly one. Absent otherwise.

      • allowed_values array[string]

        Everything param would have accepted, when what it accepts is a finite set. Absent when it is not: a cursor, an identifier or a numeric range has nothing to enumerate, and an empty array would read as "nothing is allowed".

        It repeats what message says in prose, so a caller can correct a request from this one response: the array is what a program branches on, the sentence is what a person or a model reads.

        On an unknown parameter name rather than an unknown value, this carries the parameter names the operation does accept, since that is the set the caller has to pick from.

        On an insufficient_scope failure there is usually no parameter at fault and param is absent, and this carries the one permission that was needed, written the way the permission table writes it, such as content: read. The exception is a credential that may call the operation but not with one value of a parameter, such as ?expand=subscriber on listNewsletterInsights without audience: read: then param names the parameter and this carries the values this credential may send instead.

      • request_id string

        Identifier for this request, echoed in the Commune-Request-Id response header. Quote it in support requests.

      • docs_url string(uri)

        Link to the documentation for this error code: always https://usecommune.dev/errors/ followed by the code, a page on what the code means, what usually causes it and how to fix it.
  • 500 application/json

    Something failed inside Commune. The request may be retried.

    Hide response attribute Show response attribute object
    • error object Required

      Additional properties are NOT allowed.

      Hide error attributes Show error attributes object
      • code string Required

        The stable, machine readable reason a request failed. New codes may be added in a minor version, so treat an unrecognised code as a generic failure of its HTTP status class.

        Two of these share a status with a neighbour and exist because what a caller does next is different. invalid_version is a 400 that is never fixed by changing the request body. not_commune_newsletter is a 422 that is never fixed by changing the request at all: it says the newsletter's articles are published somewhere else and mirrored into Commune afterwards, so Commune cannot write one. Its page at https://usecommune.dev/errors/not_commune_newsletter, like every code's, is its docs_url, and it covers moving a newsletter onto Commune's own publishing, which is the only thing that resolves it.

        Values are bad_request, invalid_version, unauthorized, forbidden, insufficient_scope, payment_required, not_found, conflict, unprocessable, not_commune_newsletter, rate_limited, internal_error, or service_unavailable.

      • message string Required

        A human readable sentence describing what went wrong. Written for a developer reading a log, not for an end user. Do not branch on it, branch on code.

      • param string

        The query, path or body parameter the error is attributed to, when the error is attributable to exactly one. Absent otherwise.

      • allowed_values array[string]

        Everything param would have accepted, when what it accepts is a finite set. Absent when it is not: a cursor, an identifier or a numeric range has nothing to enumerate, and an empty array would read as "nothing is allowed".

        It repeats what message says in prose, so a caller can correct a request from this one response: the array is what a program branches on, the sentence is what a person or a model reads.

        On an unknown parameter name rather than an unknown value, this carries the parameter names the operation does accept, since that is the set the caller has to pick from.

        On an insufficient_scope failure there is usually no parameter at fault and param is absent, and this carries the one permission that was needed, written the way the permission table writes it, such as content: read. The exception is a credential that may call the operation but not with one value of a parameter, such as ?expand=subscriber on listNewsletterInsights without audience: read: then param names the parameter and this carries the values this credential may send instead.

      • request_id string

        Identifier for this request, echoed in the Commune-Request-Id response header. Quote it in support requests.

      • docs_url string(uri)

        Link to the documentation for this error code: always https://usecommune.dev/errors/ followed by the code, a page on what the code means, what usually causes it and how to fix it.
GET /newsletters/{newsletter}/insights 
curl "https://api.usecommune.com/newsletters/the-weekly/insights?status=superfan" \
  -H "Authorization: Bearer $COMMUNE_API_KEY" \
  -H "Commune-Version: 2026-08-26"
Response examples (200) 
{
  "object": "list",
  "data": [
    {
      "object": "subscriber_insight",
      "newsletter": {
        "object": "newsletter",
        "id": "7d3f1c02-58a1-4a4e-9a0b-2f6d1c9e4411"
      },
      "subscriber": {
        "object": "subscriber",
        "id": "33445566-7788-4990-a1b2-c3d4e5f60718"
      },
      "total_score": 412,
      "community_score": 412,
      "esp_score": 0,
      "t1_score": 96,
      "t2_score": 41,
      "velocity": "rising",
      "status": "superfan",
      "share_points": 60,
      "last_action_at": "2026-08-26T21:04:11Z",
      "synced_to_esp_at": null
    },
    {
      "object": "subscriber_insight",
      "newsletter": {
        "object": "newsletter",
        "id": "7d3f1c02-58a1-4a4e-9a0b-2f6d1c9e4411"
      },
      "subscriber": {
        "object": "subscriber",
        "id": "44556677-8899-4aa1-b2c3-d4e5f6071829"
      },
      "total_score": 88,
      "community_score": 88,
      "esp_score": 0,
      "t1_score": 0,
      "t2_score": 12,
      "velocity": "cooling",
      "status": "dormant",
      "share_points": 0,
      "last_action_at": "2026-07-02T09:12:40Z",
      "synced_to_esp_at": null
    }
  ],
  "pagination": {
    "has_more": true,
    "next_cursor": "Y3Vyc29yOjE3NTY0MjM2MDAwMDA6MDE5MmM4"
  }
}
{
  "object": "list",
  "data": [
    {
      "object": "subscriber_insight",
      "newsletter": {
        "object": "newsletter",
        "id": "7d3f1c02-58a1-4a4e-9a0b-2f6d1c9e4411"
      },
      "subscriber": {
        "object": "subscriber",
        "id": "44556677-8899-4aa1-b2c3-d4e5f6071829",
        "newsletter": {
          "object": "newsletter",
          "id": "7d3f1c02-58a1-4a4e-9a0b-2f6d1c9e4411"
        },
        "user": {
          "object": "user",
          "id": "usr_2xR8kQ4mN7pL1vB9"
        },
        "email": "dana@example.com",
        "status": "subscribed",
        "source": "commune",
        "tags": [],
        "created_at": "2026-02-14T10:31:07Z",
        "synced_at": null
      },
      "total_score": 88,
      "community_score": 88,
      "esp_score": 0,
      "t1_score": 0,
      "t2_score": 12,
      "velocity": "cooling",
      "status": "dormant",
      "share_points": 0,
      "last_action_at": "2026-07-02T09:12:40Z",
      "synced_to_esp_at": null
    }
  ],
  "pagination": {
    "has_more": false,
    "next_cursor": null
  }
}
Response examples (400) 
{
  "error": {
    "code": "bad_request",
    "message": "Newsletter not found.",
    "param": "cursor",
    "allowed_values": [
      "subscribed",
      "unsubscribed",
      "bounced",
      "complained",
      "pending"
    ],
    "request_id": "req_01j9c8h1q7m3n4p5r6s7t8u9v0",
    "docs_url": "https://usecommune.dev/errors/not_found"
  }
}
Response examples (401) 
# Headers
WWW-Authenticate: string

# Payload
{
  "error": {
    "code": "bad_request",
    "message": "Newsletter not found.",
    "param": "cursor",
    "allowed_values": [
      "subscribed",
      "unsubscribed",
      "bounced",
      "complained",
      "pending"
    ],
    "request_id": "req_01j9c8h1q7m3n4p5r6s7t8u9v0",
    "docs_url": "https://usecommune.dev/errors/not_found"
  }
}
Response examples (402) 
{
  "error": {
    "code": "bad_request",
    "message": "Newsletter not found.",
    "param": "cursor",
    "allowed_values": [
      "subscribed",
      "unsubscribed",
      "bounced",
      "complained",
      "pending"
    ],
    "request_id": "req_01j9c8h1q7m3n4p5r6s7t8u9v0",
    "docs_url": "https://usecommune.dev/errors/not_found"
  }
}
Response examples (403) 
{
  "error": {
    "code": "bad_request",
    "message": "Newsletter not found.",
    "param": "cursor",
    "allowed_values": [
      "subscribed",
      "unsubscribed",
      "bounced",
      "complained",
      "pending"
    ],
    "request_id": "req_01j9c8h1q7m3n4p5r6s7t8u9v0",
    "docs_url": "https://usecommune.dev/errors/not_found"
  }
}
Response examples (404) 
{
  "error": {
    "code": "bad_request",
    "message": "Newsletter not found.",
    "param": "cursor",
    "allowed_values": [
      "subscribed",
      "unsubscribed",
      "bounced",
      "complained",
      "pending"
    ],
    "request_id": "req_01j9c8h1q7m3n4p5r6s7t8u9v0",
    "docs_url": "https://usecommune.dev/errors/not_found"
  }
}
Response examples (429) 
# Headers
Retry-After: 42

# Payload
{
  "error": {
    "code": "bad_request",
    "message": "Newsletter not found.",
    "param": "cursor",
    "allowed_values": [
      "subscribed",
      "unsubscribed",
      "bounced",
      "complained",
      "pending"
    ],
    "request_id": "req_01j9c8h1q7m3n4p5r6s7t8u9v0",
    "docs_url": "https://usecommune.dev/errors/not_found"
  }
}
Response examples (500) 
{
  "error": {
    "code": "bad_request",
    "message": "Newsletter not found.",
    "param": "cursor",
    "allowed_values": [
      "subscribed",
      "unsubscribed",
      "bounced",
      "complained",
      "pending"
    ],
    "request_id": "req_01j9c8h1q7m3n4p5r6s7t8u9v0",
    "docs_url": "https://usecommune.dev/errors/not_found"
  }
}